5 Trends for Salons in 2019
Each one of these items on the radar deserves some thorough attention and thought. I will spend the next 5 weeks on each of them.
Here is the list:
1. Selfie Stations
2. Desk-less Front Desk
3. NFC Payments (This Week)
4. Highly Personalized Customer Experiences
5. Technology Hardware Bells and Whistles
#3: Near Field Communication Payments
From online booking and SMS confirmations, to business apps. The ubiquity of mobile devices has made its way into several business functions. Most notably with NFC. Near Field Communication is so important right now because most clients don’t want to carry cash with them. And with the number of information breaches going around in the last couple of years. Clients have become weary of using their credit cards. Using Near Field Communication can and will help you keep up with any form of payment a customer is comfortable using.
What is NFC?
Near Field Communication is the technology that allows contact less payments at your credit card terminal. Think Apple Pay, Android Pay, and Samsung Pay. NFC-enabled payments are the future for three key reasons: they’re secure, the fastest way to pay, and convenient for customers. To accept NFC mobile payments, businesses will need to upgrade to an NFC-enabled reader.
What role can it play in A business?
This payment type can take on an even greater roll in the customer experience than you think. By combining NFC with the Desk-less Front Desk, the employee can conduct the entire transaction from their chair. Thus checking out and setting their next appointment can all be done in the same area and can help to ensure a repeat customer.
Who Offers NFC?
NFC is offered by quite a few different payment type companies. Our favorites that we love to use are EVO, and Vantiv if you’d like to learn more about them, click here.